Sales Support Executive
ERIKS
Butterworth, Penang, Malaysia
Sales Coordinators (Sales)
Full time
sponsibilities:
- Process sales orders promptly, providing order acknowledgments and tracking information to customers
- Prepare Proforma Invoice/DTIN for the customer to prepare payment (if any)
- Apply contract pricing to orders (if any), adhering to company pricing policies and negotiated payment terms
- Create PO and send PO to suppliers
- Follow up with supplier for order acknowledgment
- Enter relevant info into SAP upon receipt of acknowledgement from suppliers
- Coordinate with the Finance dept to ensure payments are made in time for prompt delivery from the supplier
- Collaborate with the Operations and Production Teams to ensure timely fulfillment of urgent requests
- Create part codes in IMS if no existing codes are available
- Facilitate sample requests and submit them for approval as needed
- Initiate credit note requisitions and complete GCM forms when required
- Performed ad-hoc tasks as assigned
Requirements:
- Possess at least a minimum Diploma in Business / Engineering / Mechanical discipline or equivalent
- Has at least two years of experience in a relevant field
- Knowledge of mechanical engineering products is an added advantage
- Good communication, interpersonal, and customer service skills
Employer questions
Your application will include the following questions:
-
What’s your expected monthly basic salary?
-
How many years’ experience do you have as a Sales Support Executive?
-
Do you have customer service experience?
-
Which of the following Microsoft Office products are you experienced with?
-
Which of the following languages are you fluent in?
-
How much notice are you required to give your current employer?